Skip to content
Facebook-f Instagram Twitter Youtube Yelp Linkedin Tiktok
  • 503.925.1566
  • Payment Calculator
  • Referring Offices
  • Español
  • Referring Offices
Free Consult
  • Why Wilson
    • About Our Practice
    • What Sets Us Apart
    • Meet Dr. Wilson
    • Meet Our Team
    • Before & After
    • Office Tour
    • Community Involvement
    • Careers
    • Patient Testimonials
  • Orthodontics
        • Invisalign®
          • What Is Invisalign®?
          • Invisalign® for Kids
          • Invisalign® for Teens
          • Invisalign® for Adults
          • Invisalign® FAQ
          • Invisalign® Care
          • Vivera Retainers
          • Payment Calculator
        • Braces
          • Types of Braces
          • Braces for Kids
          • Braces for Teens
          • Braces for Adults
          • Braces FAQ
          • Payment Calculator
        • Other Treatments
          • Early Orthodontic Treatment
          • Types Of Appliances
          • Life With Braces
          • Mouthguards
          • Orthodontic FAQ
  • Patient Resources
    • Your First Visit
    • Emergency Care
    • Financial Information
    • Brushing & Flossing
    • Invisalign® Care
    • Retainers
    • Covid-19 Updates
    • Patient Forms
    • Patient Rewards
    • Make A Payment
  • Contact Us
    • Sherwood
    • Newberg
  • Free Consult
  • Why Wilson
    • About Our Practice
    • What Sets Us Apart
    • Meet Dr. Wilson
    • Meet Our Team
    • Office Tour
    • Before & After
    • Community Involvement
    • Careers
    • Patient Testimonials
  • Orthodontics
    • Invisalign
      • What Is Invisalign®?
      • Invisalign® for Kids
      • Invisalign® for Teens
      • Invisalign® for Adults
      • Invisalign® FAQ
      • Invisalign® Care
      • Payment Calculator
    • Braces
      • Types of Braces
      • Braces for Kids
      • Braces for Teens
      • Braces for Adults
      • Braces FAQ
      • Payment Calculator
    • Other Treatments
      • Early Orthodontic Treatment
      • Types Of Appliances
      • Life With Braces
      • Mouthguards
      • Orthodontic FAQ
  • Patient Resources
    • Your First Visit
    • Emergency Care
    • Financial Information
    • Brushing & Flossing
    • Invisalign® Care
    • Retainers
    • Covid-19 Updates
    • Patient Forms
    • Patient Rewards
    • Make A Payment
  • Contact Us
    • Sherwood
    • Newberg
  • Payment Calculator
  • Referring Offices
  • Español
Free Consult
  • Facebook
  • Instagram
  • Twitter
  • YouTube

Total Transparency

Always Know Where Your Aligners Are

Request an Update

You’re excited to start your Invisalign treatment and wondering when your aligners will arrive. Looking for a status update? Send us a message using the following form. Have questions about the process? Check out our Frequently Asked Questions section below.

Loading

Frequently Asked Questions

How long does it normally take to get my aligners?

For new patients starting treatment and patients waiting for Refinement aligners (see below), the process is usually 4-6 weeks from when we submit your case to aligner arrival.

When is my case considered "submitted" (when does the 4-6 weeks waiting period begin)?

The date all documents are signed and payment arrangements are finalized.

Why does it take 4-6 weeks?

The digital treatment planning for your case is incredibly precise and intricate, and takes a lot of Dr. Wilson’s time up front.  By volume our office is also one of the largest and most experienced Invisalign offices in the Northwest.  There is also time needed for manufacturing (4-7 business days) and shipping (3-5 business days) your aligners.

How do I know when my aligners will arrive?

We get tracking numbers once your case has shipped, and we will contact you immediately to schedule once we have that information.

What occasionally causes delays beyond 4-6 weeks?

Several factors, including delays in the shipping and manufacturing process, supply chain issues, holidays, and certain times of the year Invisalign’s case volume is higher than usual.

Why do I have multiple series of aligners?

Because everyone’s teeth and orthodontic needs are slightly different, typically several series of aligners are required to get ideal results.  The initial set gets you close to the goal and completes major movement.  Additional series of aligners are intended to fine tune.

What is a "Refinement?"

Subsequent or “Refinement” series of aligners are intended to fine tune teeth that are not yet in ideal position after the initial set of aligners is complete.  Most patients will have 1-3 Refinement series of aligners.

How many aligners are in a Refinement?

This varies greatly depending on the complexity of your needs, but typically each successive Refinement has fewer aligners than the previous set.

Do Refinement aligners add to my treatment time?

No, typically not, this is taken into consideration when we estimate your length of treatment.

Will additional series of aligners cost more?

No, these Refinements are already part of your treatment plan and fees.  The only exception is when moving from Phase I (Invisalign First) treatment to Phase II Comprehensive Invisalign treatment, as typically 1-2 years passes in between Phases, and fees are assessed separately for each Phase. 

Request Your Free Consult

We’d love the opportunity to help take care of your smile!
virtual consult
in-office consult
testimonials

Hear What Our Patients Are Saying

Lazy 3 - More S.
I was in getting my final Invisalign set and very much enjoyed watching the fish in the huge beautiful tank! The tech was very efficient and thorough. Thank you for your professionalism.
Response from the owner:Thank you for your wonderful review! We're delighted you enjoyed your visit and the aquarium. Our team strives for efficiency and professionalism, and your feedback is greatly appreciated. Looking forward to seeing you again!
Robin H.
Friendly professional office! You are welcomed by all the staff and all your needs are taken care of
Response from the owner:Thank you for your kind words, Robin! We're thrilled to hear that you felt welcomed and well taken care of by our team. Your satisfaction is our top priority, and we look forward to serving you again!
Rosa G.
Im Still in my treatmeant and treat me with care and they do everything they can to help me and all the employes and Kind
Response from the owner:Thank you, Rosa, for your wonderful feedback! We're delighted to hear that our team is providing you with the care and support you deserve during your treatment. Your satisfaction is our priority.
Megan H.
Amazing staff, best Dr. and very extremely fun atmosphere!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our team and atmosphere. Your satisfaction is our priority, and we look forward to seeing you again soon!
Hillery
They are so great! We have had nothing but a great experience there!
Response from the owner:Thank you, Hillery! We're thrilled to hear about your great experience with us. Our team is dedicated to providing exceptional care, and we look forward to continuing to support your journey to a beautiful smile!
Crystal V.
1st time to the Newberg Location and it was great! My 10 y/o loved to view the fish in aquariums, staff was polite, professional and easy to work with as usual. Cynthia is just a gem! I enjoy how she remembers and connects with her patients! Bravo Cynthia!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you and your child enjoyed your visit. Cynthia truly is a gem, and we appreciate your kind words about our team. Looking forward to seeing you again!
jessica G.
Love Wilson Ortho! My oldest son has been in braces with them for about 7 months and it has been great. I am starting my youngest now in braces with them as well! Couldn't be more happier!
Response from the owner:Thank you for your wonderful review, Jessica! We're thrilled to hear that your sons are having a great experience with us. We look forward to continuing to provide excellent care for your family!
D T.
It's always a great experience at Wilson Ortho. Dr. Wilson is always upbeat, interested in how things are going, very good with his care and the team is really friendly. The front desk is welcoming and inviting and the full office has a positive energy that makes you leave feeling like your teeth problem was solved!
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
Megan T.
Staff are always so kind and helpful! We have really enjoyed working with the team. The team is definitely expert with Invisalign 😊
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
Hollie L.
My son was born with a cleft lip and several gum, tooth, and orthodontic issues. We have been going to Wilson Orthodontics for several years for a long process of corrections and they have been fabulous from start to finish. They have been flexible, accommodating, and we couldn’t be happier!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Wilson Ortho. Our team is dedicated to providing exceptional care, and we appreciate your trust in us throughout this journey.
Read more

Our Locations

Serving The Community With Two Convenient Locations

Sherwood
17680 SW Handley St, Suite 202
Sherwood, OR 97140
Newberg
3100 Haworth Ave, Suite 210
Newberg, OR 97132

Sherwood

Newberg

Facebook-f Instagram Twitter Youtube Yelp Linkedin Tiktok
free consult
quick links
  • Why Wilson?
  • Invisalign
  • Braces
  • Other Treatments
  • Patient Resources
  • Contact Us
  • Why Wilson?
  • Invisalign
  • Braces
  • Other Treatments
  • Patient Resources
  • Contact Us
office hours BY LoCATION
Monday (Sherwood) 8:00am – 5:00pm
Tuesday (Sherwood) 8:00am – 5:00pm
Wednesday (Newberg) 8:00am – 5:00pm
Thursday (Alternating) 8:00am – 5:00pm

Our locations sometimes vary from this schedule.
To check our location for the day, please call 503.925.1566.

ADAPT by Align, Invisalign, among others, is a trademark and/or service mark of Align Technology, Inc., or one of its subsidiaries or affiliated companies and may be registered in the U.S. and/or other countries.

© 2025 Copyright Wilson Ortho, All Rights Reserved | privacy policy | Notice of Privacy Practices | sitemap
Marketing & Web Design by HIP Creative