Skip to content
Facebook-f Instagram Twitter Youtube Yelp Linkedin Tiktok
  • 503.925.1566
  • Payment Calculator
  • Referring Offices
  • Español
  • Referring Offices
Free Consult
  • Why Wilson
    • About Our Practice
    • What Sets Us Apart
    • Meet Dr. Wilson
    • Meet Our Team
    • Before & After
    • Office Tour
    • Community Involvement
    • Careers
    • Patient Testimonials
  • Orthodontics
        • Invisalign®
          • What Is Invisalign®?
          • Invisalign® for Kids
          • Invisalign® for Teens
          • Invisalign® for Adults
          • Invisalign® FAQ
          • Invisalign® Care
          • Vivera Retainers
          • Payment Calculator
        • Braces
          • Types of Braces
          • Braces for Kids
          • Braces for Teens
          • Braces for Adults
          • Braces FAQ
          • Payment Calculator
        • Other Treatments
          • Early Orthodontic Treatment
          • Types Of Appliances
          • Life With Braces
          • Mouthguards
          • Orthodontic FAQ
  • Patient Resources
    • Your First Visit
    • Emergency Care
    • Financial Information
    • Brushing & Flossing
    • Invisalign® Care
    • Retainers
    • Covid-19 Updates
    • Patient Forms
    • Patient Rewards
    • Make A Payment
  • Contact Us
    • Sherwood
    • Newberg
  • Free Consult
  • Why Wilson
    • About Our Practice
    • What Sets Us Apart
    • Meet Dr. Wilson
    • Meet Our Team
    • Office Tour
    • Before & After
    • Community Involvement
    • Careers
    • Patient Testimonials
  • Orthodontics
    • Invisalign
      • What Is Invisalign®?
      • Invisalign® for Kids
      • Invisalign® for Teens
      • Invisalign® for Adults
      • Invisalign® FAQ
      • Invisalign® Care
      • Payment Calculator
    • Braces
      • Types of Braces
      • Braces for Kids
      • Braces for Teens
      • Braces for Adults
      • Braces FAQ
      • Payment Calculator
    • Other Treatments
      • Early Orthodontic Treatment
      • Types Of Appliances
      • Life With Braces
      • Mouthguards
      • Orthodontic FAQ
  • Patient Resources
    • Your First Visit
    • Emergency Care
    • Financial Information
    • Brushing & Flossing
    • Invisalign® Care
    • Retainers
    • Covid-19 Updates
    • Patient Forms
    • Patient Rewards
    • Make A Payment
  • Contact Us
    • Sherwood
    • Newberg
  • Payment Calculator
  • Referring Offices
  • Español
Free Consult
  • Facebook
  • Instagram
  • Twitter
  • YouTube

Emergency Care

Home » Patient Resources » Emergency Care

True orthodontic emergencies are rare, but when they occur, we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem you can’t take care of yourself. We’ll be able to schedule an appointment to resolve the problem.

Please note: If you are a patient of record and having an emergency during our non-working hours, please call: 503.925.1566 to reach Dr. Wilson.

You can also email info@smilebywilson.com!

Ortho Emergency Guide (Click here for a detailed guide)

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. Suppose there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

General soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. An alternative (better tasting) mouthwash is the Healthy Gums Rinse by The Natural Dentist. Placing Orabase on the affected area may also help relieve discomfort; Orabase can be found in a pharmacy. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Aspirin, Ibuprofen (Motrin, Advil), and Naproxen Sodium (Naprosyn, Anaprox) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Loose appliance

If your appliance is poking you, place wax on the offending part.

Loose bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Loose wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position and covering the end with wax doesn’t help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened if the end of the wire is still sharp place wax on it.

Poking wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

Request Your Free Consult

We’d love the opportunity to help take care of your smile!
virtual consult
in-office consult
testimonials

Hear What Our Patients Are Saying

Hollie L.
My son was born with a cleft lip and several gum, tooth, and orthodontic issues. We have been going to Wilson Orthodontics for several years for a long process of corrections and they have been fabulous from start to finish. They have been flexible, accommodating, and we couldn’t be happier!
Megan C.
The staff at Wilson Ortho are so friendly and caring. Dr.Wilson has been great, zero complaints. This establishment will actually take care of you and it is such a great feeling. I recommend 100%
Response from the owner:We truly appreciate your kind words, Megan! It’s fantastic to know that our team and atmosphere made a positive impact on your experience. Your recommendation is invaluable to us, and we are committed to supporting you every step of the way. Thank you for choosing Wilson Ortho!
Ben H.
I really like Wilson ortho,
all the helpers are so sweet
and are truly the best
I LOVE going there
there is nothing scary
about going to Wilson orthodontist
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
Shawn R.
Very friendly staff. The on line scheduling, is easy to navigate & follow. The fish tanks are very relaxing. Well run office. 10/10
Response from the owner:Thank you for taking the time to leave us a great 5-star review!
Gracelyn E.
Wilson Orthodontics is my top choice over any orthodontist. The people there are so friendly and patient. Though getting appliances, braces, or Invisalign can be pretty painful it’s all worth it when your smile is perfected. They have done amazing work on my teeth. Thanks Wilson Orthodontics!
Response from the owner:Thank you for your kind words, Gracelyn! We strive to provide a friendly and patient environment, ensuring a positive experience. We're thrilled to hear about your amazing results and that you love your smile!
sherian W.
Was an awesome visit today. Got seen right away and everything went smoothly.
Response from the owner:Thank you for your fantastic review, Sherian! We're thrilled to hear your visit was smooth and efficient. Our team looks forward to providing you with great care in the future.
chris A.
The staff is incredible at Wilson Orthodontics! We wouldn’t go anywhere else. Thank you for the incredible care you provide!
Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!
Sarah S.
Dr. Wilson and his staff are so caring and knowledgeable!
Response from the owner:Thank you for your kind words, Sarah! We are glad to hear that you had a positive experience with Dr. Wilson and our team. Your support means a lot to us!
Rosa G.
I am very happy with the Services that they give me and im very happy that they con understand me
Response from the owner:Thank you for your kind words, Rosa! We're delighted to hear that you're happy with our services and that our team could understand your needs. Your satisfaction means a lot to us!
Linda C.
EXCELLENT service! I am 65 and worked with Dr. Wilson with regards to invisaligns to straighten a few upper teeth. After that was completed I ordered upper and lower night guards. Dr. Wilson was great as he tweaked each new round of invisaligns and also KUDO's to Brandi for helping me with the fitting of my night guards. I would easily go there again if needed. Thanks for a great job to everyone on the team.
Response from the owner:Thank you for your wonderful feedback, Linda! We're thrilled to hear about your positive experience with Dr. Wilson and Brandi. Your satisfaction means a lot to us, and we're here for you whenever you need assistance in the future!
Read more

Our Locations

Serving The Community With Two Convenient Locations

Sherwood
17680 SW Handley St, Suite 202
Sherwood, OR 97140
Newberg
3100 Haworth Ave, Suite 210
Newberg, OR 97132

Sherwood

Newberg

Facebook-f Instagram Twitter Youtube Yelp Linkedin Tiktok
free consult
quick links
  • Why Wilson?
  • Invisalign
  • Braces
  • Other Treatments
  • Patient Resources
  • Contact Us
  • Why Wilson?
  • Invisalign
  • Braces
  • Other Treatments
  • Patient Resources
  • Contact Us
office hours BY LoCATION
Monday (Sherwood) 8:00am – 5:00pm
Tuesday (Sherwood) 8:00am – 5:00pm
Wednesday (Newberg) 8:00am – 5:00pm
Thursday (Alternating) 8:00am – 5:00pm

Our locations sometimes vary from this schedule.
To check our location for the day, please call 503.925.1566.

ADAPT by Align, Invisalign, among others, is a trademark and/or service mark of Align Technology, Inc., or one of its subsidiaries or affiliated companies and may be registered in the U.S. and/or other countries.

© 2025 Copyright Wilson Ortho, All Rights Reserved | privacy policy | sitemap
Marketing & Web Design by HIP Creative